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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Kneisly

November 30, 2025

5  out of  5
rating by Nancy Kneisly
"John has always been there for helping me in what I think is a crisis. He calms me and takes the time to hear me. You can hear it in his voice that he is there to help you in any way he can. He goes out of his way to make sure all of my questions or concerns are addressed and answered. I will recommend him to anyone looking for up front and honest answers and support."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sam Bogage

November 21, 2025

5  out of  5
rating by Sam Bogage
"John and his team at State Farm are incredible to work with. Their customer service is fast, friendly, and genuinely helpful. Every time I’ve needed support, they’ve gone above and beyond to make the process easy and stress-free. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jake Max

November 19, 2025

5  out of  5
rating by Jake Max
"John and his team have always provided me with exceptional service over the years. John always makes himself available to explain any existing options. I have zero complaints and would highly recommend to anyone in the market for insurance!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tara Furfaro

November 13, 2025

5  out of  5
rating by Tara Furfaro
"My husband and I have been with State Farm for almost 5 years and we bundle our car and home insurance. We are more than happy with our service! Every claim has been handled so smoothly and quickly. I highly recommend working with John and his team at State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nicole Koonge (Colie Cat)

October 14, 2025

5  out of  5
rating by Nicole Koonge (Colie Cat)
"John Kneisly and Ellie Norton are absolutely amazing! They have been the most help I have ever experienced with an auto agency! They’re a very welcoming team. They have amazing number as well! (You can’t beat their quotes!) give them a try and they WILL NOT fail you! :) I’d give them 10 stars if google would let me!! HIGHLY RECOMMENDED"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Andrea Norman

September 28, 2025

5  out of  5
rating by Andrea Norman
"The customer service this office provides is top notch, I had left after 5yrs. For a better quote, but came right back, how I’m treated with this agency is priceless. Ellie you are AWESOME!!"
We responded:
"Thank you Andrea. We're so happy to have you back. Appreciate the glowing review. Hope your second time around exceeds your first. "
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Susan Yost

August 26, 2025

5  out of  5
rating by Susan Yost
"Whenever I have questions or need help understanding a policy, Ms. Norton has been a wonderful resource! She made it so easy to understand a policy and ensured I was comfortable with my decision. Kudos to her! She’s a great addition to the team!"
We responded:
"Thank you Susan. We're happy to have Ellie on board."
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Zephan Blaxberg

July 22, 2025

5  out of  5
rating by Zephan Blaxberg
"I've been working with John for years now - everything from my homeowners insurance and car insurance to my business. I've always found him to be extremely transparent, honest and willing to find the best possible solution for me. It's rare to find an insurance person who doesn't scream "sales" and John is anything but, he's about family, about connection and about looking out for his community. I can't recommend him enough."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Heidi Bell

July 22, 2025

5  out of  5
rating by Heidi Bell
"I recently switched my auto, home, and umbrella coverages to State Farm after years with a different insurer, and working with John Kneisly has been an exceptional experience. John took the time to walk me through every detail, answer questions thoroughly, and ensure my new coverage is the right fit. He’s responsive, knowledgeable, and provides the kind of peace of mind that comes from knowing you’ve placed your trust in the right agency. Personalized service is clearly a priority here, and I genuinely feel like a valued client."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Peter Lo

July 11, 2025

5  out of  5
rating by Peter Lo
"John’s team has been easy to work with on all my needs, from answering questions about my claims to getting COIs for events I hosted."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Erin Ahart

July 7, 2025

5  out of  5
rating by Erin Ahart
"Ellie was awesome! Super friendly and helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Marabeth Boardman

June 26, 2025

5  out of  5
rating by Marabeth Boardman
"Ms.Norton was an absolute delight! She talked me through everything I needed and made sure I understood what she was saying! She made sure I was comfortable with the things she was explaining! I highly recommend her and am glad she is on the team!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dylan McLeod

June 25, 2025

5  out of  5
rating by Dylan McLeod
"Ms. Norton service was wonderful, even though she was new she was able to find every answer I had a question about. Explained everything in a way that I understood and made sure I was prepared to make the most informed decision. She is exactly what the company needs!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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William Forand

March 12, 2025

5  out of  5
rating by William Forand
"Jamie always goes above and beyond with customer service. A great place to get coverage!"
We responded:
"Thank you for the kind words William. We're glad we can help you with your auto insurance and provide a great experience for you. Jamie certainly is an asset and has been for many years. "
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Carlie Goldman

October 15, 2024

5  out of  5
rating by Carlie Goldman
"John is the best!!⭐️⭐️⭐️⭐️⭐️ He took the time to listen to my specific needs, offered personalized recommendations that perfectly fit my situation. His knowledge of the industry is impressive...he patiently answered all my questions, ensuring I fully understood all of my options. What stood out the most was his genuine care for my well-being, going above and beyond to make sure I had the best coverage at the best price. If you’re looking for an insurance agent who is professional, responsive, and truly cares, John Kneisly is the one to trust!!🙏"
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Joey Dwyer

April 24, 2024

5  out of  5
rating by Joey Dwyer
"Loved this team - promptly, affordable, and helpful!"
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Karisa Hinojosa

February 23, 2024

5  out of  5
rating by Karisa Hinojosa
"John Kneisly is an excellent insurance agent. He is highly knowledgeable and has the ability to explain everything about auto and home insurance in a simple and easy-to-understand manner. My husband and I appreciate the annual policy reviews with John, where he helps us analyze our coverage and ensures that we are receiving the best premiums. We are very satisfied with his services."
We responded:
"Karisa, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Woodrow Taylor

February 21, 2024

5  out of  5
rating by Woodrow Taylor
"I would highly recommend using John as your insurance agent. He is very knowledgeable about insurance and takes the time to help and explain all of your concerns. I have worked with him for years with my home, autos and rental policies."
We responded:
"Thank you for your continued trust and loyalty, Woodrow! We're thrilled that you've had such positive experiences with our team. Providing prompt service and ensuring seamless experiences are always our priorities. We're here whenever you need us!"
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seth furman

February 19, 2024

5  out of  5
rating by seth furman
"John has been super knowledgeable and extremely helpful. He is the type of person that is willing to take his time and is also very personable. He just wants to ensure that you are doing what is smart for you and your family. He truly cares about his clients and that is evident from the first time you meet him."
We responded:
"Seth, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Kristin Barger

August 25, 2023

5  out of  5
rating by Kristin Barger
"John makes the world of insurance not scary. He is responsive, helpful, calm in crisis and very knowledgeable. He will talk through options and help you find the plan thats best for your needs (not his as I found with other companies). When I have needed to file claims, he has taken the time to talk through all options until I am comfortable. We have StateFarm for all of our insurance with John as our rep and we wouldnt have it any other way."
We responded:
"Kristin, we thank you for the amazing review. We value you and the chance to help you with your insurance needs. Thank you for joining our John Kneisly State Farm family!"
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RL Cook

August 6, 2023

5  out of  5
rating by RL Cook
"Great service! Thank you John!"
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Kayy D

July 7, 2022

5  out of  5
rating by Kayy D
"John was amazing! I was recommended by my former manger to go over to him for car insurance for my first car got my payment down to only 380! Which is amazing for a new driver the whole interaction was done over the phone it was very easy so simple He explained every single detail to me so I can fully understand everything it was just so nice and he even helped me while on vacation and being out of town I really really appreciate him for this! Made my life sooo much easier!"
We responded:
"Thank you for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Kristen Giove

April 5, 2022

5  out of  5
rating by Kristen Giove
"I reached out to John for some insurance quotes. He responded very quickly and prompt. He helped answer all questions that I had. He explained policies so I understood what all was included. Very friendly and personable!"
We responded:
"Hi Kristen, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Evan Barger

February 26, 2022

5  out of  5
rating by Evan Barger
"John and his team take care of every aspect of my insurances! Home owners, business, and life insurance. They are extremely knowledgeable and have saved me a lot of headaches. Lots of options to communicate, text, phone, or email. They are quick to respond and handle things in a timely manner! I highly recommend them!"
We responded:
"Thank you for the wonderful review, Evan! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Namo J

September 12, 2021

5  out of  5
rating by Namo J
"Great service"
We responded:
"Thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."