State Farm® Insurance Agent John Kneisly
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nikkita Frazier
February 20, 2026
"Ellie Norton has been incredible to work with as our State Farm agent. When we needed to transition our primary dwelling policy into a landlord insurance policy, she made what could have been a complicated process feel simple and manageable.
Because we’re living abroad, there were time differences, missing documentation on our end, and a few moments where things fell through the cracks, and Ellie stepped in, took the lead, and handled everything with professionalism and care. She is extremely responsive, reliable, and always provides a thorough explanation so you fully understand your coverage options.
She helped us secure great rates and identify bundled savings opportunities, all while giving us true peace of mind that our property was protected properly.
I genuinely appreciate how friendly and proactive she is, and I would highly recommend Ellie to anyone looking for a responsive and knowledgeable insurance agent."
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent John Kneisly’s Team. "
Ricky Butler
February 19, 2026
"Ellie and the Kniesley Team are outstanding. Ellie brings incredible energy, passion, and professionalism to everything she does. She operates with maturity, confidence, and a genuine desire to serve people well.
What really sets her apart is how deeply she cares. She takes the time to explain coverage clearly, answer questions thoroughly, and make sure clients feel confident in their decisions. There’s no pressure, just honest guidance and strong follow-through.
The entire team reflects that same commitment to service. If you’re looking for an insurance partner who is responsive, knowledgeable, and truly invested in protecting what matters most to you, Ellie and the Kniesley Team are a fantastic choice."
"Ricky, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent John Kneisly’s Team!"
Carolyn Snyder
February 16, 2026
"Ellie provides great service while going over any ways to save! Great service, great prices! Highly recommend!"
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Ash Ketchum
January 26, 2026
"Ellie and John were great. I’ve spent the past 2 days talking to multiple auto insurance companies who all gave me quotes over $500 for my 2020 Buick all because of an accident on my record from 2019. Ellie got me a quote for almost half the price. The process was easy, quick, and painless. I cannot express how grateful i am for them."
"Thank you for taking the time to leave such a great review, Ash. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Josh Curry
January 22, 2026
"Any issue or situation I’ve had, John and his team have always been right on it. Recently purchased a new vehicle, getting insurance switched over to the new vehicle was made so easy. They executed it within the same day and one less thing to worry about. Thanks Team Kneisly."
"Thank you for your kind review of State Farm Agent John Kneisly’s Team. We appreciate it! Thank you for the amazing review, Josh! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
Stephanie Stoll
January 13, 2026
"John was fantastic on saving me money with car insurance and homeowners insurance. Not to mention the fact that they take care of everything. All I had to do was sign on the dotted line. They contacted my other carrier and canceled for me. He explained everything to me. It was such an easy process. I would definitely recommend his team to anyone and everyone"
"We appreciate your review, Stephanie. We are so happy that you had such a wonderful experience with State Farm Agent John Kneisly’s Team here in Owings Mills ! "
Aracelis Chirinos
December 31, 2025
"Ellie Norton is ALWAYS my to go person. Whether it’s for me, my family or my friends. She’s super responsive, friendly and with a magic skill to simplify complex policy language in a way that you can understand how insurance works to protect you. For all your casualty insurance needs, call Ellie!"
Rusty Shreve
December 30, 2025
"John Kneisly and his team at State Farm are incredible to work with. It has been a pleasure having the support of this team and I can’t recommend them enough for any insurance needs you may have. They are always friendly and willing to go above and beyond to answer all of my questions."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Abigal Netterville
December 19, 2025
"Ellie you are amazing! The Kneisly team provided excellent service and are so kind, they walk you through every step of the process. Highly recommend to anyone who’s looking for insurance with people who care!"
"Thank you so much for the glowing review of Ellie and our office!"
Christopher Amico
December 10, 2025
"My wife and I have been working with John’s team for quite some time, and we couldn’t be happier. They’re reliable, honest, and consistently deliver excellent service. Highly recommend!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Nancy Kneisly
November 30, 2025
"John has always been there for helping me in what I think is a crisis. He calms me and takes the time to hear me. You can hear it in his voice that he is there to help you in any way he can. He goes out of his way to make sure all of my questions or concerns are addressed and answered. I will recommend him to anyone looking for up front and honest answers and support."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sam Bogage
November 21, 2025
"John and his team at State Farm are incredible to work with. Their customer service is fast, friendly, and genuinely helpful. Every time I’ve needed support, they’ve gone above and beyond to make the process easy and stress-free. Highly recommend!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jake Max
November 19, 2025
"John and his team have always provided me with exceptional service over the years. John always makes himself available to explain any existing options. I have zero complaints and would highly recommend to anyone in the market for insurance!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tara Furfaro
November 13, 2025
"My husband and I have been with State Farm for almost 5 years and we bundle our car and home insurance. We are more than happy with our service! Every claim has been handled so smoothly and quickly. I highly recommend working with John and his team at State Farm!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Nicole Koonge (Colie Cat)
October 14, 2025
"John Kneisly and Ellie Norton are absolutely amazing! They have been the most help I have ever experienced with an auto agency! They’re a very welcoming team. They have amazing number as well! (You can’t beat their quotes!) give them a try and they WILL NOT fail you! :) I’d give them 10 stars if google would let me!! HIGHLY RECOMMENDED"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Andrea Norman
September 28, 2025
"The customer service this office provides is top notch, I had left after 5yrs. For a better quote, but came right back, how I’m treated with this agency is priceless. Ellie you are AWESOME!!"
"Thank you Andrea. We're so happy to have you back. Appreciate the glowing review. Hope your second time around exceeds your first. "
Susan Yost
August 26, 2025
"Whenever I have questions or need help understanding a policy, Ms. Norton has been a wonderful resource! She made it so easy to understand a policy and ensured I was comfortable with my decision. Kudos to her! She’s a great addition to the team!"
"Thank you Susan. We're happy to have Ellie on board."
Zephan Blaxberg
July 22, 2025
"I've been working with John for years now - everything from my homeowners insurance and car insurance to my business. I've always found him to be extremely transparent, honest and willing to find the best possible solution for me. It's rare to find an insurance person who doesn't scream "sales" and John is anything but, he's about family, about connection and about looking out for his community. I can't recommend him enough."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Heidi Bell
July 22, 2025
"I recently switched my auto, home, and umbrella coverages to State Farm after years with a different insurer, and working with John Kneisly has been an exceptional experience. John took the time to walk me through every detail, answer questions thoroughly, and ensure my new coverage is the right fit. He’s responsive, knowledgeable, and provides the kind of peace of mind that comes from knowing you’ve placed your trust in the right agency. Personalized service is clearly a priority here, and I genuinely feel like a valued client."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Peter Lo
July 11, 2025
"John’s team has been easy to work with on all my needs, from answering questions about my claims to getting COIs for events I hosted."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Erin Ahart
July 7, 2025
"Ellie was awesome! Super friendly and helpful."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Dylan McLeod
June 25, 2025
"Ms. Norton service was wonderful, even though she was new she was able to find every answer I had a question about. Explained everything in a way that I understood and made sure I was prepared to make the most informed decision. She is exactly what the company needs!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
William Forand
March 12, 2025
"Jamie always goes above and beyond with customer service. A great place to get coverage!"
"Thank you for the kind words William. We're glad we can help you with your auto insurance and provide a great experience for you. Jamie certainly is an asset and has been for many years. "
Carlie Goldman
October 15, 2024
"John is the best!!⭐️⭐️⭐️⭐️⭐️ He took the time to listen to my specific needs, offered personalized recommendations that perfectly fit my situation. His knowledge of the industry is impressive...he patiently answered all my questions, ensuring I fully understood all of my options. What stood out the most was his genuine care for my well-being, going above and beyond to make sure I had the best coverage at the best price. If you’re looking for an insurance agent who is professional, responsive, and truly cares, John Kneisly is the one to trust!!🙏"
Joey Dwyer
April 24, 2024
"Loved this team - promptly, affordable, and helpful!"